Preparation for Removing Stains :

  1. First brush any substantial, encrusted marks by hand, using a brush or spatula, then vacuum clean.
  2. Pre-clean with a neutral universal agent (incl. possibly dry foam as well).
  3. After each cleaning remove any residual cleaning agent, using spray extraction.

*Treat any residue as indicated.


Stain removal agents should only be worked in with a clean, damp and absorbent cloth. 

A. Treat with a normal commercial oxidizing bleaching agent.

Coca Cola, dust, honey

B. Fresh stains: treat with an alkaline cleaning agent. Rinse of immediately – see below. Dried-in marks: treat with an enzyme agent. Note reaction time, wipe off gently.
Animal excretions, babyfood, blood, butter, cocoa, chocolate, cream, ice cream, urine, vomit

C. Treat with an agent containing solvent, using manual method as well (scrape off, beat lightly, vacuum clean when completely dry).
All purpose adhesive, dust, fats, butter, candle wax, chewing gum, chocolate, make up, lipstick

D. Treat with dye-fixing agent. Possibly treat afterward with an oxygen bleaching agent.

Ball point pen, blue carbon paper, chalk, cocoa, coca cola, ketchup,make up, lipstick

E. Fresh stain: treat with weak solution of organic acid (slightly acidic cleaning agent). Rinse off immediately 

Dried-in marks: treat with a normal oxidizing bleaching agent.

Baby food, beer, brandy, chocolate, coffee, fruit juice, grass stains, ice cream, ketchup, wine, mould stains, jam

F. Treat with a commercial rust remover or acidic stain remover. Rinse off immediately – see below.


G. Cut out burnt or melt stains. Take of piece of fabric of the same size – if none is available take it from a part of the material that is less visible – and stick in from the left with double sided tape.


After-treatment :

After each cleaning we recommend the use of spray extraction to remove any edge markings/residual cleaning agent.
General :
These are only general recommendations that cannot guarantee 100% removal of stains. We recommend in all cases that you consult a professional cleaner. 

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